For you, our customers, maximum availability of our machinery and systems is extremely important. We have therefore optimized our service business.
Faster spare parts logistics and a service hotline are just two of the associated measures. With the opening of the service center in Korea, we have added another local facility to our network providing fast and competent support.
The Dürr Campus in the United States has been our largest single investment of the last few years. Here in Southfield we can offer you a state-of-the-art test and training center. Our employees from engineering, service, sales and project execution can thus collaborate more closely, and quickly respond to your enquiries. Our North American customers can find all the contacts from four Dürr divisions at this site.
Since 2012 we have upgraded, expanded or built new plants at more than 15 Group sites and created additional test and technology centers outside Germany. The associated capital expenditure on expansion in the period 2012 to 2015 came to € 110 million.
Our clear objective is to adapt our structures and processes to speed up project execution and offer you more efficient products and services.
Ralf W. Dieter
CEO of Dürr AG